Privacy Policy
Overview
This Policy explains what information Tweakr (“we”, “our”) collects, how we use it, and the choices you have. Tweakr is designed to work primarily on your device; we avoid collecting personal data unless it is needed for licensing, payment, or support.
Information We Collect
- Purchase Information: Transaction details (e.g., amount, time, masked payment method) from our payment provider for order fulfillment and accounting. We do not store full card details.
- License Data: A license key and minimal metadata to activate and validate your copy of Tweakr.
- Support Communications: Messages, logs you choose to share, and contact details you provide when requesting help.
- Website Logs: Standard server logs (IP address, browser, pages viewed) for security and reliability.
How We Use Information
- Provide and activate your license.
- Process payments and manage orders.
- Deliver support and improve the product.
- Comply with legal obligations (e.g., tax and accounting).
Data Sharing
We share information only with service providers that help us operate Tweakr, such as payment processing and hosting. These providers are limited to using data to perform services for us.
Cookies and Local Storage
Our site may use essential cookies for session and security. The app stores settings and license information locally on your device.
Retention
Purchase and licensing records are kept as long as necessary for your license and to meet legal obligations. Support communications are typically retained up to 12 months unless further retention is required.
Your Choices
- Access or update your information by contacting support.
- Request deletion of support data where legally permitted.
- Opt out of non‑essential communications.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.
Children
Tweakr is not directed to children under 13 and we do not knowingly collect their personal information.
Changes
We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date.
Contact
Questions or requests: contact us on Discord or email support@tweakr.app.
